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Lesbia

Sales and Customer Service Specialist with diverse experience in telecom, travel, and tech

Contacto

San Pedro Sula, Cortés Department, Honduras
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Handled customer inquiries and issues across multiple sectors, ensuring satisfaction.

SalesAdvanced

Engaged in upselling, closing deals, and meeting sales goals for various products and services.

Technical SupportIntermediate

Provided technical assistance for telecom and tech products, resolving device and service issues.

Travel PlanningIntermediate

Managed client travel arrangements and monitored itinerary details to ensure client satisfaction.

Educación

HIGH SCHOOL
Centro Cultural Sampedrano
Completed 2009
BACHELOR OF SCIENCE AND LETTERS WITH BUSINESS ADMINISTRATION
Centro Cultural Sampedrano
Completed 2011
MARKETING DEGREE
Universidad Catolica de Honduras
Completed 2015

Idiomas

SpanishFluent
EnglishFluent

Resumen

Experienced in delivering customer support and sales solutions across telecom, travel, and technology sectors, focused on client satisfaction and goal achievement.

Logros Clave

  • Provided customer support and problem resolution for internet, telephone, and TV services at CenturyLink.
  • Sold travel packages and monitored client itineraries as a Travel Agent at Hondu-Travel.
  • Delivered technical and sales support for Dyson products, achieving sales and service objectives.

Experiencia

Call Center / Sales Agent at CenturyLink

IntouchCX
2018 - 2020

Provide customer service, resolve problems with internet, telephone, or DirectTV cable services., Try to get new customers and try to add new services to existing customers on every call.

Sales and Travel Agent

Hondu-Travel
2017 - 2018

Travel agent, monitoring clients, selling travel packages to various destinations within and outside Honduras.

Bilingual Contact Center / Sales Specialist at Dyson USA

Collective Solutions
2015 - 2016

Provide customer service to customers with their telephone lines., Technical support.

Sales Agent

Alorica
2021 - JAN 2025

Dyson customer service (solution to order inquiries, help with machine problems, returns and refunds)., Meet sales goals, try to sell new machines to existing customers, and close sales with new customers.

Habilidades

Customer ServiceSalesTechnical SupportTravel Planning
Publicado en CazVid - 3 jul 2025
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