Experienced receptionist skilled in managing appointments, handling patient records, and delivering excellent customer service in a healthcare setting. Adept at multitasking and maintaining organized workflows.
Provided direct support to patients and managed inbound communication streams effectively.
Handled appointment scheduling, record keeping, and administrative tasks ensuring operational efficiency.
Organized and maintained patient files and forms to support clinic workflows.
Answered phone calls and communicated effectively with patients and staff.
DR MZUNGA SPEECH THERAPIST AND AUDIOLOGY PRACTICE
ANSWERING PHONE CALLS, MANAGING PATIENT RECORDS AND FORMS, PERFORM ADMINISTRATIVE TASKS, SCHEDULING APPOINTMENTS
GRADE 12
CALL CENTRE
GRADE E,D&C
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