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Lesley
Parts & Stock Control Specialist at Fleet Dynamics
Contacto
Competencias
Expertise in stock control, stock take, and inventory optimization to ensure operational efficiency.
Proven ability to address client needs effectively, enhancing customer satisfaction and loyalty.
Experience in cellular sales, creating deals, and follow-up to drive revenue growth.
Skilled in managing daily operations, stock, and team coordination in retail and service environments.
Educación
Idiomas
Resumen
Versatile professional with over 15 years of experience in stock control, customer service, and operational management across automotive and retail industries. Adept at streamlining processes and ensuring optimal inventory levels.
Logros Clave
- Successfully managed inventory and stock control, ensuring timely availability of parts for mechanics.
- Streamlined stock management processes, reducing errors and improving efficiency.
- Provided excellent customer service, supporting mechanics and service advisors to maintain workflow.
- Handled reception duties, creating a seamless operational environment within the workshop.
Experiencia
Iveco and Foton Parts Consultant
Reception. Order stock. Receive Stock. Bin Locations. Stock Control. Manage stock inventory. Customer service. Stand in for service advisors. Make sure mechanics have all the necessary parts to complete jobs and maintenance. Open job cards for fleet maintenance. Pick parts on jobs. Order stock for fleet maintenance. Keeping record of Fleet vehicles (service records, kilometer readings, license information). Create Quotes for private clients, insurance companies and dealerships. Process, capture and post all OEM Invoices. Car Track Reports. Keep OHS files up to date
Operations Manager/Sales Manager/Store Manager
Order stock. Stock Control. Monthly/Daily stock take, stock adjustments. Create & Edit New Deals on the CCS Vodacom System.. Proficiency in selling of cellular phones. Follow-up calls to clients.. Assisting the cashiers, daily cash up.. Compiling daily and monthly figures and statistics for management reports.. Perform banking, credit vetting and approvals.. Accurate capturing of data on the system for credit vetting and activation of contracts.. Performing full administrative functions including faxing and filing of documents.. Responding to e-mails on a daily basis.. Compiling of daily and monthly figures and forwarding to head office.. Full management of permanent and casual staff wages.. Planning and forecasting staff training.. Dealing with difficult and irate customers.. Checking all airtime contracts, upgrades, insurances, sim swops, talking points, before batching and forwarding to Vodacom head office.. Validating contracts activated as to paperwork received.. Studying financial records to verify whether credits have been received from suppliers.. Telesales – calling. Telesales – capture and process orders. All sales related issues.. Analyzing client accounts.. All HR related issues. (Discipline, leave, rosters, salaries etc.)