Desarrollador web con experiencia en tecnologías digitales y gestión de proyectos, enfocado en crear soluciones eficientes y colaborativas.
Aplicó JavaScript en múltiples proyectos web, creando aplicaciones interactivas y dinámicas.
Diseñó y optimizó interfaces de usuario responsivas y accesibles para diversos proyectos.
Participó en la planificación y seguimiento de tareas en entornos ágiles usando Scrum y Kanban.
Diseñó y mantuvo esquemas de bases de datos para soportar aplicaciones web.
On Level Solutions
Received inbound calls for create new account, Enroll users under in trainings, courses, webinars., Extend certifies bases on the complete courses., Reset / reactivation accounts.
Ibex Global
Resolve Customer Open cases, Provide information about products/services, Issue tracking and respond via Outbound or email, Mail Assistance, Track every case and resolution to close cases, Troubleshooting downloading accounting reports.
QUALITY CONTACT CENTER
Sent payroll information every 2 weeks, Provide technical assistance to the agents, Manage basis administration at the office., Organize job fair., Logistic assistance at training season.
AHP Medical Insurance
Resolve Members Medical Concerning, Process PCP /IPA changes, Plan Coverages/Enrollment Information and Eligibility, Schedule appointments for Dental Services, Work from Home in English and Spanish
Business Administrator
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Assembly Industries
Schedule appointments for Dental Offices, Follow up under Recalls List for appointments., Request PA for Dental Services with Insurance via phone/website, Create appointments after PA approvals with patients., Work from Home in English and Spanish
