Dynamic individual with a strong background in vehicle maintenance, customer support, and delivery logistics. Proven ability to adapt and deliver high-quality results across diverse roles.
Skilled in diagnosing and repairing vehicles, ensuring safety and customer satisfaction.
Effective communicator with experience resolving queries and maintaining positive client relationships.
Proven ability to manage multiple tasks efficiently in dynamic environments.
Competent in basic IT troubleshooting, CRM systems, and cybersecurity fundamentals.
AutoMatrix
Managed vehicle diagnostics, repairs, and maintenance while communicating directly with customers regarding technical issues and solutions.. Demonstrated strong problem‑solving ability, organisation, and the ability to manage multiple tasks and deadlines independently.
Big Motoring World
Collected and appraised vehicles while maintaining excellent attention to detail and following company procedures.. Regularly interacted with customers and dealership staff while managing tight schedules and working independently.
Sweets for my Sweet
Delivered high levels of customer service at events, resolving queries and ensuring smooth operation of event setups.. Demonstrated organisation, teamwork, and the ability to work efficiently under pressure.
Amazon
Managed multi‑drop delivery schedules while maintaining reliability and efficiency.. Required strong time management, navigation, and the ability to work independently.
Level 2 Food Safety and Hygiene
Level 2
GCSEs
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Swale Heating Ltd
Provided customer support via telephone and live web chat, resolving enquiries efficiently.. Managed multiple conversations while maintaining professionalism and a positive customer experience.. Updated customer records, handled sensitive data in line with data protection policies, and escalated technical issues when necessary.
Delphi Diesel Systems
Completed data entry, invoicing, and financial administration tasks.. Maintained accurate financial records and assisted with month‑end processes.
