Liah - Customer Service & Social Media Specialist with 5+ years of diverse experience

Managed customer inquiries via phone, email, and messages, ensuring effective communication and support.

Developed and posted videos and content to increase engagement and maintain brand consistency.

Organized appointments, tracked requests, and maintained accurate documentation for various roles.

Provided responsible childcare, supporting children’s routines and communication with parents.

Managed high-volume phone calls, emails, and messages from customers., Assisted clients with issues, questions, and service concerns., Scheduled appointments, managed calendars, and tracked service requests., Documented customer interactions and ensured timely follow-up., Provided friendly,...

Created videos and daily content for social media platforms., Managed DMs, phone calls, and emails to maintain quick communication., Scheduled appointments and organized client information., Increased engagement through consistent branding and content.

Provided safe and responsible childcare for children of various ages., Assisted with schoolwork, meals, routines, and activities., Maintained open communication with parents.

Processed customer transactions accurately., Assisted customers with product questions and item locations., Kept the checkout area clean and organized.