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Lila
Software Support Specialist with 3+ years in accounting software
Contacto
Competencias
Assisted clients with software usage and troubleshooting, ensuring a positive support experience.
Supported users in learning and operating Helisa and Ziur Software accounting systems.
Handled invoice creation, receipts, and digital certificates supporting business operations.
Maintained clear lines of communication with clients for effective problem resolution.
Educación
Idiomas
Resumen
Experienced in providing software support and administrative services within accounting environments, with a focus on customer assistance, document processing, and user training.
Logros Clave
- Provided user support and training in Helisa accounting software at DISTRISOFTWARE SOLUCIONES S.A.S.
- Supported client onboarding and troubleshooting for Ziur Software at ZIUR SOFTWARE COLOMBIA SAS.
- Performed administrative and accounting document processing such as invoicing and digital certificate requests.
Experiencia
Soporte software HELISA
Apoyo y acompañamiento en el aprendizaje del manejó del software contable., Servicio de atención al cliente.
Asistente Soporte I
Asisto en el acompañamiento del software contable, también, cumplo funciones como elaborar facturas de venta, recibos de caja, notas contables, facturas de compra y solicitud de certificado digital.