Experienced in client relations, multi-sector roles including customer support, project management, and therapy, with strong communication and organizational skills.
Handled customer inquiries, escalations, and billing issues across multiple roles.
Conducted surveys, provided information, and managed client interactions via phone and email.
Managed environmental projects, trained groups, and coordinated resources at ARCA.
Scheduled appointments, created documents, and handled multiple operational tasks.
Amazon
Movate
Call Pro
Cold calling, sell the products, inbound and outbound calls, send emails
Movate
Create Cases, escalate cases, transfer calls, renew agreements, collect payments, sett appointments, Provide refounds, sett clientes reservices, Sales the services, B2B calls
HARMON REARCH
Conduct surveys to people from the United States for different clients, trascript all the answers, customer service, multitasking, B2B calls
Bachelor's degree en Psychology
Descubre otros profesionales con experiencia similar
Provided psychological therapy to diverse age groups, demonstrating advanced emotional skills.
Amazon Support Services
Provide payments, transfer calls, create tickets, escalate cases, help Amazon Employees from the United States during the COVID pandemic, provide information to the Costumers and employees, Outbound and inbound calls, B2B calls
ACCENTURE
CUSI, UCACIS
Clinical therapy for kids teenagers and adults, Manager of the Gestalt group of the Clinic, Outbound calls
ARCA
Manager of the enviroment projects, training groups, Recruit project personal, Make flights and hotels reservations
ARCA
In processes of citizen participation in environmental management, training for communities and community organizations
