Lina - Digital Marketing Consultant at Meta

Skilled in building and maintaining strong client relationships, supporting upselling and customer retention.

Expertise in translating and adapting content for bilingual audiences, ensuring cultural relevance.

Proficient in guiding advertising campaigns, creative strategies, and paid media optimization.

Experienced in auditing customer interactions and generating insights to improve performance.

Translated and localized content for bilingual audiences (EN/ES)., Created and adapted marketing materials for product launches and campaigns., Supported paid content strategies and product positioning through graphic and written content.

Audited and evaluated digital customer interactions to ensure quality, tone, and brand alignment., Provided weekly reports with actionable insights, improving overall team performance and content clarity., Identified communication gaps and proposed optimizations, increasing customer satisfaction scores by 12%., Collaborated with internal teams to refine messaging, templates, and response strategies across channels., Handle communication through Zendesk, Twilio, Slack and Salesforce.

Delivered strategic consulting to advertisers across diverse industries, supporting them in leveraging Meta’s advertising solutions., Guided clients on creative strategy, paid media optimization, and performance tracking to enhance campaign effectiveness., Built and maintained strong client relationships through bilingual communication (EN/ES), translating complex strategies into clear, results-driven actions.