Linda - Customer Service Specialist with 5+ years in BPO and retail

Handled diverse customer inquiries, ensuring positive experiences and issue resolution.

Effectively communicated with customers across various industries to address needs and build trust.

Managed inbound and outbound calls, providing technical support and customer assistance.

Performed content moderation and data analysis to ensure quality and improve service delivery.

Served as a sales agent and scheduled client appointments, focusing on customer retention and trust.

Actively participated in challenging interactions, enhancing communication with customers and ensuring excellent interactions and issue resolution., Inbound and outbound call management, problem resolution, marketing research, sales generation, and customer experience enhancement through real-time interaction.

Effectively served as a Customer Service Representative for Airbnb services, specializing in voice-related inquiries., Demonstrated exceptional communication skills and a customer-centric approach to ensure positive interactions and issue resolution.

Scheduling appointments with clients for tax reductions on their properties, handling calls in a positive manner and gaining the client's trust for excellent problem solving.

Content moderation, customer experience, technical support guidance, data analysis and customer support quality audit.

Efficiently served as a sales agent representative for Spectrum, At&t and Viasat, specializing in voice-related sales., Demonstrated exceptional communication skills and a customer-centric approach to ensure positive interactions with the customer., Acquired expertise in handling supervisor calls, gaining valuable insights into complex customer situations.

Various trades

Cashier and personnel management, Inventory Management

Cocktail preparation, Cashier and personnel management, Inventory Management