Dedicated professional with over 10 years of experience in customer service, data management, and administrative support. Proven ability to enhance operational efficiency, resolve customer issues, and manage multiple tasks effectively. Committed to delivering exceptional service and supporting organizational success.
Expert in handling customer inquiries and resolving complaints to ensure satisfaction.
Proficient in managing records, scheduling, and general office operations efficiently.
Skilled in accurate data capturing, verification, and maintaining data integrity.
Effective communicator with strong interpersonal skills, ensuring positive interactions.
Dash BPO
Handled inbound and outbound customer calls professionally and efficiently.. Resolved customer queries and complaints.. Captured and updated customer information accurately.. Met performance targets and quality standards.. Maintained high customer satisfaction.
Kliptown Secondary School
Managed records, scheduling, and general administration.. Handled phone inquiries and supported staff.
Kliptown Primary School
Provided clerical and administrative support.
Kliptown Clinic
Captured and verified data accurately.
National Senior Certificate (Matric)
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Capable of managing multiple tasks efficiently under pressure to meet deadlines.
PUSH
Managed front desk operations and scheduling.
