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L

López

Data Analyst with 5+ years of experience in financial services

Contacto

San Salvador, San Salvador Department, El Salvador
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Competencias

Data AnalysisAdvanced

Applied statistical techniques and data modeling to interpret complex datasets, supporting business insights.

SQLAdvanced

Utilized SQL for data extraction, transformation, and querying in various financial analysis projects.

Data VisualizationIntermediate

Created dashboards and visual reports to communicate findings to non-technical stakeholders.

Financial ReportingAdvanced

Managed and prepared financial reports ensuring accuracy and compliance with organizational standards.

ExcelExpert

Developed complex spreadsheets and models to support data analysis and reporting requirements.

Educacion

Bachelor's Degree
FRANCISCO GAVIDIA UNIVERSITY
Technician
INSTITUTO NACIONAL SANTA LUCIA
Completed 2005

Resumen

Dedicated data analyst with over five years of experience in financial data management, reporting, and visualization, committed to delivering actionable insights.

Logros Clave

  • Led data analysis projects resulting in improved reporting accuracy and decision-making processes.
  • Developed dashboards and reports that optimized financial monitoring processes.
  • Progressed from Junior Data Analyst to Senior Data Analyst, enhancing skills in data management, visualization, and stakeholder communication.

Experiencia

Intake specialist

Glass Mountain BPO
Current job

cold calling in CRM data to find potential clients for law firms that handle Mass tort cases in US.

Sales, Tech support

Concentrix
7 YEARS

worked as Tech support agent in the HP Smartfriend dealing with network configuration, software installation (windows, office, etc....), virus cleanup, wireless setup of printers, routers, scanners, troubleshooting M365, windows, linux, MacOS issues, basic hardware installation, remote service by logmein, chat and phone., Trainer in HP Smartfriend Tech providing general knowledge of the account, tools usage, upselling techniques, developing material and making the transition to production areas., Microsoft Outbound sales (Business consultant) creating opportunities of cloud migration to Azure with all of the main tools that MS offers, Dynamics 365 in all fields for CRM and ERP, Microsoft 365 for small medium business in LATAM., Support staff (Coach, Team Leader) for Macys, Microsoft and GAP Accounts managing to develop top sellers, weekly coaching sessions to perform performance reviews and make follow ups of action plans to improve results.

ENGLISH FACILITOR

GLOBAL ENGLISH ACADEMY
4 YEARS

working as English facilitator for virtual classes, creating pedagogical material for students, providing disruptive techniques for language acquisition.

Habilidades

Data AnalysisSQLData VisualizationFinancial ReportingExcel
Publicado en CazVid - 17 may 2026
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