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Lucia
Virtual Assistant with 4+ years of diverse administrative experience
Contacto
Competencias
Performed administrative duties including scheduling, documentation, and frontline support.
Managed large datasets, ensured accurate data entry, and conducted quality assurance checks.
Handled customer inquiries, reservations, and problem-solving to meet client needs effectively.
Facilitated communication between clients, attorneys, and internal departments through calls and emails.
Supported translation and transcription tasks to assist documentation processes.
Educación
Idiomas
Resumen
A versatile professional with over 4 years of experience supporting legal, migration, and corporate operations.
Logros Clave
- Provided assistance with translations, transcripts, and documentation retrieval, improving workflow efficiency.
- Managed refugee case files and performed quality assurance checks, ensuring data accuracy and compliance.
- Handled front desk operations, scheduling, procurement, and basic bookkeeping, supporting multiple departments.
Experiencia
Virtual Assistant
Provide assistance with basic translations and transcripts., Retrieve documentation through phone and email communications., Follow up with clients, attorneys, and providers on inquiries, including billing concerns., Handling inbound calls, efficiently routing inquiries to the appropriate departments or staff members.
Project Assistant
Assist in the efficient management of refugee case files., Undertake quality assurance checks of refugee case files and case data and draft reports., Data collection and data entry tasks, ensuring the accurate and efficient gathering, recording, and management of large datasets.
Receptionist and Administrative assistant
Provide front desk support and perform administrative duties., Scheduling appointments, meetings and events., Basic procurement tasks., Support the accounting department with bookkeeping duties.
Customer service and travel agent
Booking hotel, flight, car and tour reservations and perform arrangements according to customers needs., Solving problems and providing solutions in an effective and efficient manner.