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Lucila
Project Manager with 8 years of experience in IT and software development
Contacto
Competencias
Oversees project planning, execution, and delivery, coordinating cross-functional teams.
Utilizes Agile practices to improve project flexibility and stakeholder collaboration.
Facilitates communication between clients, team members, and management to ensure project clarity.
Identifies potential project risks and implements mitigation strategies to minimize impact.
Has comprehensive understanding of SDLC phases from planning to deployment in tech projects.
Educacion
Resumen
Dedicated project management professional with a track record of leading software development projects and optimizing workflows.
Logros Clave
- Led a team of 15 to successfully deliver 10+ software projects on time and within budget
- Streamlined project workflows, reducing delivery times by 20%
- Managed client relationships and helped increase customer satisfaction scores
Experiencia
Patient Care Coordinator
Referred clients to providers and followed up on all referrals., Provided status updates to providers regarding cases, Requested medical records, Provided insurance details—including claim numbers, policy limits, and adjuster information—to providers., Maintained up-to-date records in Excel and entered all data into the case management software.
Records Specialist
Submitted medical & billing record requests ensuring HIPAA compliance., Contacted healthcare providers to track request status and expedite response, Organized and archived received documentation and accurately entered data into the case management software.
Medical Appointment Scheduler
Answered inbound calls and delivered empathetic, solution-focused assistance to customers., Scheduled and confirmed medical appointments.