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L

Luis

Welcome to CazVid!

Contacto

San José,San José,Costa Rica
Disponible en CazVid
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Competencias

customer service & conflict resolutionIntermediate

Demonstrated experience with customer service & conflict resolution.

sales & persuasive communicationIntermediate

Demonstrated experience with sales & persuasive communication.

accounts payable & financial systemsIntermediate

Demonstrated experience with accounts payable & financial systems.

microsoft office & basic accounting toolsIntermediate

Demonstrated experience with microsoft office & basic accounting tools.

Educacion

High School
Colegio Abelardo Bonilla Baldares

Idiomas

enNative

Experiencia

VIP ACCOUNT MANAGER

Client Tech
SEP 2024 - JUN 2025

Managed a portfolio of high-value clients, providing personalized support and ensuring a premium customer experience., Proactive communication via email, chat, and phone calls to build strong relationships, offer exclusive promotions and bonuses, and assist with deposits and payouts., Focused on client retention, satisfaction, and maximizing account value through tailored service and strategic offers.

ACCOUNTS PAYABLE ANALYST

Synter Resource Group
JUL 2023 - MAY 2024

Handled payment processing and account reconciliations., Maintained accurate records and ensured timely payments.

WAGERING AND SALES AGENT

CITY CO Communications
JUN 2020 - APR 2023

Provided sales and customer support services for Sportsbook and Casino clients., Assisted users with deposits, account inquiries, and technical issues through multiple communication channels., Promoted targeted bonuses and special offers to encourage higher deposit activity., Ensured client satisfaction by resolving concerns efficiently and delivering a smooth betting experience.

CUSTOMER SERVICE REPRESENTATIVE

DHL (High Season)

Provided support to customers during the holiday rush., Assisted with logistics and shipment tracking.

SALES AND SERVICES REPRESENTATIVE

Sykes Costa Rica

Delivered customer support and product information., Promoted services to new and existing clients.

Habilidades

customer service & conflict resolutionsales & persuasive communicationaccounts payable & financial systemsmicrosoft office & basic accounting tools
Publicado en CazVid - 17 may 2026
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