Experienced Logistics Coordinator and Customer Service Agent with a strong background in administrative support, logistics management, and client communication. Skilled in maintaining data accuracy and developing strategies to enhance operational efficiency.
Provided administrative assistance including data entry, record keeping, and report generation to support organizational operations.
Handled customer interactions to resolve issues, maintain satisfaction, and support collection efforts.
Managed logistics-related tasks such as data management, carrier information updates, and communication with stakeholders.
Utilized logistics software to check, update, and manage data related to drivers and carriers to support logistics operations.
Lean Solutions Group
Managed administrative tasks including data entry, record keeping, and report generation., Communicated effectively with clients and suppliers to resolve any issues and maintain strong relationships., Utilized logistics software and tools to check information about drivers, carriers and update our departments.
Sutherland Global Services
Contacted customers to collect overdue payments and resolve outstanding issues., Maintained accurate records of customer interactions and payment statuses., Developed negotiation strategies to recover debts while maintaining customer satisfaction., Provided administrative support including data entry, documentation, and report preparation., Collaborated with team members to achieve collection targets and improve recovery rates.
Bachelor's Degree
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