Luis - Dispatcher with 2+ years customer service and verification experience

Monterrey, Nuevo León, MéxicoRemotoen

Held multiple roles including verification specialist and sales agent at call centers in Monterrey, Mexico.

Conducted call verifications to ensure compliance with client and consumer expectations, demonstrating attention to detail.

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Resumen

Experienced call center professional with expertise in verification, sales, and customer service across multiple campaigns and industries.

Gained diverse experience across collections, sales, and inbound customer service campaigns with notable companies.

Call VerificationAdvanced

Performed call verifications to ensure call quality aligned with client and consumer standards.

Customer ServiceIntermediate

Handled inbound customer service calls for clients like Comcast and U.R.S., addressing consumer needs.

Sales CampaignsIntermediate

Participated in sales campaigns for Sirius XM, Sunrun, and Comcast, engaging with potential customers.

Collection SupportIntermediate

Worked at U.R.S. in collection activities, managing calls related to debt recovery processes.