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Luis
Customer Service & Support Specialist with diverse industry experience
Video resume
Contacto
Competencias
Provided customer support and engagement across multiple industries, ensuring satisfaction and adherence to company policies.
Assisted clients with technical issues, demonstrating problem-solving skills and product knowledge.
Applied active listening to understand and resolve customer concerns effectively.
Managed collections and credit approval processes, maintaining compliance with company standards.
Provided advisory support for travel planning and insurance matters to clients.
Resumen
Experienced in client interactions, technical assistance, and support roles across various sectors, emphasizing active listening and compliance with company guidelines.
Logros Clave
- Gained experience across multiple roles including tech support, collections, and travel advising
- Developed active listening skills to better address customer needs
- Worked within company guidelines to ensure service quality in various sectors