Demonstrated experience with Adobe Photoshop.
Demonstrated experience with Lightroom.
Demonstrated experience with Illustrator.
Demonstrated experience with Audition.
Independent
Creation of advertising campaigns and brand development (logos and brand identity manuals)., Video editing for YouTube channels and graphic design for a personal streamer brand.
CREA Publicidad
Design of graphic pieces and audiovisual content for campaigns., Development of creative strategies for marketing and advertising., Production of radio and digital media advertising spots.
CATALEYA
Preparation and cooking of food following hygiene and quality standards., Coordination with kitchen staff to ensure efficient service., Proper handling of ingredients and inventory control.
ALORICA Guatemala
Personalized customer service and efficient complaint management., Multichannel support adapted to different customer profiles., Promotion and sales of products and services, meeting established commercial goals.
Bachelor’s Degree
High School Diploma
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Demonstrated experience with Premiere.
TELUS International – Guatemala
Management of inquiries and technical support in English and Spanish., Handling of CRM and service tools, achieving high satisfaction rates., Effective resolution of technical and commercial issues.
Local Bakery
Assisted customers, managed cash register, and restocked products., Prepared bread and pastry products using traditional recipes., Maintained organization and cleanliness in the workspace.
TITI BAKES
Creation and sale of handcrafted desserts, specializing in cinnamon rolls., Experienced in preparing cakes, bread, and a wide variety of pastries., Business management: production, sales, customer service, and social media marketing.
