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Luis
Customer Service Agent
Contacto
Tegucigalpa, Francisco Morazán Department, Honduras
Disponible en CazVid
Competencias
Project ManagementExperto
Managed project lifecycle from initiation to closure, ensuring deliverables met client expectations.
Agile MethodologiesAvanzado
Applied Scrum and Kanban practices to improve project execution and team responsiveness.
Team CoordinationIntermedio
Led cross-functional teams comprising developers, designers, and clients to meet project goals.
Stakeholder CommunicationIntermedio
Collaborated with clients and internal teams to ensure project alignment and transparency.
Educación
Graphic Design
Centro Universitario Tecnológico, Honduras
2021
Resumen
Dedicated project management professional with a decade of experience leading diverse teams and delivering IT solutions.
Logros Clave
- Led multiple project teams to successful on-time, within-budget deliveries.
- Implemented agile methodologies, improving team productivity and collaboration.
- Coordinated cross-functional teams to achieve project milestones across diverse industries.
Experiencia
Customer Service Agent
Startek Honduras S.A de C.B.
2020 - 2021
Habilidades
Project ManagementAgile MethodologiesTeam CoordinationStakeholder Communication
Publicado en CazVid - 17 may 2026