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Luis
Content Writer and Translations Specialist with 8+ years of digital communication expertise
Contacto
Competencias
Created digital content with SEO best practices to enhance online visibility and engagement.
Provided bilingual translation and interpretation services between English and Spanish for international communication.
Negotiated payment plans and resolved billing disputes while maintaining regulatory compliance.
Performed ticket resolution, email management, and communication between stakeholders to support business operations.
Educacion
Idiomas
Resumen
Experienced in content creation, translation, and customer relations with a focus on digital marketing and international communication.
Logros Clave
- Developed SEO-optimized content including articles, product descriptions, and landing pages, increasing organic traffic
- Facilitated international communication through high-quality interpretation and translation of critical documents
- Managed back office functions and resolved ticket issues efficiently, supporting global client relationships
Experiencia
Collections associate
Making outbound calls to customers with outstanding credit card accounts., Negotiating payment plans and resolving billing disputes with customers., Accurately recording conversations and agreements reached with customers., Following established policies and procedures to ensure regulatory...
Content writer, translator and back office associate
Performed back office functions and efficiently managed ticket resolution, email sending and chat communication., Facilitated effective communication between the company and international clients/suppliers through both telephone and written interpretation and translation services.
Content writer and copywriter
Developed optimized content for SEO purposes, including articles, product descriptions, meta descriptions, and other digital materials., Researched relevant keywords and search trends to effectively integrate them into content and increase organic website traffic., Crafted persuasive, high-quality...