Demonstrated experience with Spanish.
Demonstrated experience with English.
Demonstrated experience with Portuguese.
Demonstrated experience with Customer Service.
KM2 Solutions
Appointment setter and up-sales agent, being Wave 1 and with a small team since the beginning., Able to manage different systems at the same time, and helping in Dentist and Orthodontics appointment.
XOOM BPO
Pioneer on the company providing experience in the back office area, as well with the recruitment process during the 2 years I were at the company., Helping in the management and administrative area as well with any area required.
GGA Solutions
Calling insurance companies to contact their adjuster, so documentation can be recolected for a existing claim, as well follow in up with the client through the process.
ITEL Solutions
Handling calls for a dentist software, providing training and technical support regarding the website., Been able to multitask with the customer and the platform at the same time and been knowledgeable about multiple topics.
Digital Marketing
Demonstrated experience with Tech Support.