Luis - Customer Service Representative with 4+ years experience in call centers

Las Choapas, Veracruz, MexicoRemotoen

Served clients including Metro By-Tmobile, Verizon Fios, and Vector EHS, providing diverse support.

Gained experience in handling customer issues, upselling, scheduling, and technical support.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced call center professional skilled in customer support, scheduling, and technical support with over 4 years in telecommunications.

Developed skills in managing difficult customer interactions and maintaining service quality.

Customer ServiceAdvanced

Provided support and resolved issues for various clients, including handling challenging interactions.

Technical SupportIntermediate

Assisted customers with technical inquiries related to telecom services such as Verizon Fios.

Scheduling & ReservationsAdvanced

Managed appointment bookings and reservations for different campaigns and clients.

Upselling & Cross-sellingIntermediate

Engaged with customers to promote additional services and products to enhance client engagement.

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