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Luis

Virtual assistant

Video currículum

Virtual assistant
I'm giving a little more insight about my experience

Contacto

Guate, Guatemala, Guatemala
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Competencias

Customer ServiceAdvanced

Handled customer interactions, resolving issues and ensuring satisfaction within call center environments.

Team SupervisionAdvanced

Managed and supervised customer service teams, coordinating activities to meet organizational goals.

Communication SkillsAdvanced

Effectively communicated with customers and team members to facilitate clear information exchange.

Conflict ResolutionIntermediate

Mediated customer disputes and team conflicts to achieve positive outcomes.

Resumen

Experienced call center professional with over eight years of progressive roles, including supervision.

Logros Clave

  • Over eight years of experience in customer service roles with progressive responsibilities
  • Supervised call center teams for more than three years, overseeing daily operations
  • Gained diverse experience including customer service, collections, and supervisory functions

Habilidades

Customer ServiceTeam SupervisionCommunication SkillsConflict Resolution
Publicado en CazVid - 3 jul 2025
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