Lwazi

Demonstrated experience with Cash handling and till reconciliation.

Demonstrated experience with Cash up and financial accuracy.

Demonstrated experience with POS system and basic computer skills.

Demonstrated experience with Teamwork and time management.

Managed customer orders while providing prompt and friendly services. Processed cash and card transactions accurately. Balanced cash registers and maintained the cash float at the end of each shift. Assisted customers with product information and resolved customer queries professionally. Maintained high standards of cleanliness, health and safety

Greet customers, took dine - in and takeaway orders accurately, explained menu specials and ensured correct orders were delivered tables. Prepared and serve meals according to correct specifications, maintained presentation standard, clear tables promptly and kept service area clean and hygienic per service standards. Increased average sales by suggesting combo upgrade, add on and promotions while handling customer queries and complaints professionally to maintain satisfaction

Completed in-service training in Front Office, Reservations, Food and Beverage, Banqueting, Kitchen, and Housekeeping.. Delivered quality customer service in a fast-paced environment.. Assisted in maintaining operational efficiency and service standards.. Served food at banquets, buffets and special events. Assisted with food preparation and buffet setup. Cleared tables and maintained cleanliness in dining areas. Took food and beverage orders and served guests professionally. Welcomed guests, escorted them to their tables and presented menus