Dynamic professional with extensive experience in client management, sales, event execution, and brand launches. Proven ability to drive revenue, lead teams, and deliver exceptional service across banking and marketing sectors.
Skilled in building and maintaining strong client relationships, ensuring high customer satisfaction and retention.
Proven track record of meeting and surpassing sales targets in banking and retail environments.
Experienced in managing end-to-end corporate events and promotional campaigns from concept to delivery.
Led teams in media analysis and event management, fostering collaboration and high performance.
Canadian Western Bank
Delivered exceptional customer service by identifying client needs and recommending appropriate banking products. Achieved monthly and annual sales targets through proactive relationship management. Maintained high client satisfaction while ensuring compliance with confidentiality and regulatory standards. Supported Retail Banking Managers with administrative and client service functions. Assisted in planning and executing seasonal sales campaigns and promotional programs
Victoria's Secret
Increased sales through effective upselling and cross-selling strategies. Maintained visual merchandising standards and ensured floor-ready merchandise. Assisted customers with product selection and supported inventory management across locations
CAB Experiences
Managed key client accounts and curated customized brand and event experiences. Exceeded revenue targets, generating over $1.2 million in FY 2016/17. Played a key role in launching the Lexus brand in India. Generated repeat business from existing clients while improving account profitability. Expanded client relationships by proposing strategic solutions aligned with business objectives
Bachelor's Degree
Diploma
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Expertise in launching and managing brand experiences and client servicing for premium clients.
Network 8 Promotions & Events Pvt. Ltd.
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Managed end-to-end coordination for large-scale brand and sponsorship projects. Oversaw logistics, vendor coordination, and client communication. Worked on high-profile projects including Toyota Etios Motor Racing and Auto Expo 2014
Repucom Media Analysis (Nielsen Sports)
Built and scaled a specialized Golf Analysis team from 15 to 30 members, increasing productivity and revenue. Monitored production quality, performance metrics, and delivery timelines. Prepared analysis reports, forecasts, and resource allocation plans. Contributed to establishing operational policies and quality control standards
HSBC Finance Corporation
Managed inbound and outbound calls to resolve delinquent customer accounts. Achieved top performance ratings and received the 'Best Rookie' award. Maintained consistent quality scores of 96% and supported team training initiatives
