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Madeleine
Medical Interpreter with 2+ years of bilingual communication expertise
Contacto
Competencias
Facilitated understanding between patients and healthcare providers, ensuring privacy and confidentiality.
Handled customer interactions over phone, email, and chat, providing effective support and communication.
Supported sales and back-office tasks, including report creation, contract processing, and data management.
Used bilingual skills to communicate effectively with diverse populations in medical and business contexts.
Proficient with Adobe and Microsoft Office tools for document creation, report generation, and data management.
Educacion
Idiomas
Resumen
Experienced in bridging communication between healthcare providers and Spanish-speaking patients, with strong skills in customer service, administrative support, and technical proficiency in Office and Adobe tools.
Logros Clave
- Facilitated communication between English-speaking healthcare providers and Spanish-speaking patients, ensuring confidentiality and compliance.
- Managed multilingual communication channels, including phone and email, demonstrating organization and listening skills.
- Supported sales and administrative processes at telecom and financial firms through report generation and contract support.
Experiencia
English-Spanish Medical Interpreter
Facilitated understanding of communication between limited English proficiency patients and healthcare providers in the community hospitals and clinics, ensuring full compliance of all the privacy and confidentiality policies when communicating patient information., Multitasking and contacting...
claims back-office advisor
Claims resolution by letters, administrative tasks, report generation.
Back-office advisor
Settle sales contracts for Movistar, generate reports, upload new contracts and support the sales area.