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Madhangi
Scrum Master
Contacto
Competencias
Demonstrated experience with Technical troubleshooting.
Demonstrated experience with Application support.
Demonstrated experience with Issue resolution.
Demonstrated experience with SAP.
Demonstrated experience with ServiceNow.
Educación
Idiomas
Resumen
Professional profile
Experiencia
Scrum Master
Coordinated delivery activities across 3 teams of approximately 10 members each, working with Product Owners and stakeholders to support priorities, planning, issue resolution, and delivery.. Introduced Support reporting to improve visibility into recurring incidents and identify gaps requiring earlier intervention.. Strengthened Scrum-based planning practices by identifying planning gaps and supporting corrective actions.. Facilitated communication among team members, Product Owners, and stakeholders regarding priorities, issues, dependencies, and upcoming work.. Maintained project and operational information using Jira, ServiceNow, Confluence, and Jive.. Prepared and communicated status information and supported tracking of team performance indicators.
Scrum Master / Project Support
Identified challenges with sprint planning, changing scope, and coordination within a large Scrum team.. Supported restructuring of the team around project areas to address planning and coordination challenges.. Coordinated meetings, team activities, and project-related tasks across multiple stakeholders.. Worked with technical and business teams to understand requirements and support issue resolution.. Supported training, mentoring, documentation, testing, and implementation activities.. Prepared status reports and maintained project documentation.. Collaborated with Product Owners, product leaders, and team members to support project objectives.
Technical Lead
Supported and coordinated a team of approximately 10 members, providing guidance on technical and operational issues.. Worked with functional and business teams to understand requirements and prepare documentation.. Coordinated knowledge transfer and documentation for a new client engagement.. Provided training and ongoing support to team members.. Participated in testing, issue resolution, and project implementation activities.. Supported quality and process standards while contributing to project objectives.
Technical Lead
Supported software development and project activities within a technology team environment.. Reviewed work for quality and process compliance.. Prepared and maintained technical documentation.. Worked with team members to investigate and resolve technical issues.. Supported SAP development, reporting, testing, and implementation activities.