Maira - Sales and Customer Support Specialist with 10+ years in retail and telecommunications

Handled technical issues for consumer electronics, ensuring timely issue resolution and customer satisfaction.

Supervised and mentored sales teams, managed client inquiries, and processed transactions.

Used Salesforce and HubSpot for managing customer relationships, tracking interactions, and sales pipelines.

Provided ongoing training and performance feedback to sales agents, improving team effectiveness.

Utilized data analysis to monitor sales performance and optimize team coaching strategies.

Commercial work attracting potential clients., Track shipments and orders to ensure successfully process.

Analyze and troubleshoot technical issues related to Vizio televisions, ensuring timely resolution and customer satisfaction., Helping new employees or team members get up to speed with processes and procedures being floor support.

Responsible for receiving and managing inbound calls from potential customers interested in purchasing storage spaces across various cities in the United States., Preparing quotes, processing reservations, and following up with interested clients.

Responsible for leading, coaching, and supervising a team of approximately 20 sales agents. Ensured that performance metrics, sales targets, and quality standards were consistently met through effective mentoring, data analysis, and motivational leadership., Provide ongoing coaching, feedback, and...