Results-driven professional with extensive experience in managing software development projects, leveraging Agile practices to optimize team performance and deliver client solutions.
Applied project management principles to oversee software development projects, ensuring delivery quality.
Implemented Scrum and Kanban frameworks to improve team productivity and project transparency.
Collaborated with clients to gather requirements and provide regular project updates.
Led diverse teams of developers and designers to achieve project milestones.
Financial Processes Outsourcing (FPO)
Book on the spot market DAT and Truck Stop to find loads for every customer., Gather information regarding trucks' pick-up/delivery information using rate confirmation sheets., Follow-up on trucks' location, pick up/delivery statuses and temperatures., Other administrative duties.
O'Clinicals
Scheduling appointments for patients who need to undergo outpatient procedures such as endoscopies and colonoscopies., Confirming patient appointments., Update patient’s information., Handling referral for office visits, procedures and telehealth.
Teleperformance
Translating for different clients in the legal, healthcare, and social fields., Coordinate all aspects of patient's healthcare, including scheduling appointments, booking travel, arranging accommodations, and facilitating the provision of medical procedures abroad.
Hospital Vivian Pellas
Conducting eye refraction exams for patients from different ophthalmology clinics located in various areas of the United States., Send the exam results to the respective doctors for their reading and interpretation.
Bachelor's
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Resolved project obstacles through strategic planning and resource management.