Makoena - Marketing Specialist with 5+ years in digital media

Develops and executes digital marketing strategies across various platforms.

Manages social media accounts, creates content, and analyzes engagement metrics.

Creates marketing content including articles, blogs, and ad copy.

Coordinates marketing projects with cross-functional teams to ensure timely delivery.

Involved in administrative and reporting tasks crucial to client service delivery, Responsible for preparing various reports and spreadsheets, Attending to client queries efficiently

Provided financial education and services to the poor, Facilitated regular client meetings, Conducted business evaluations, Performed loan utilization checks, Engaged in Sales and Marketing activities, Provided essential mentoring

Assisted walk-in customers with cash transactions and cheque deposits, Managed customer enquiries, Issued bank cards and bank statements, Provided support to customers using ATMs