Mamosa - Receptionist / Personal Assistant Support at Dr MV Setati

Expert in organizing schedules and managing time effectively to enhance productivity.

Strong ability to articulate information clearly to both patients and healthcare providers.

Proficient in maintaining organized records and coordinating multiple tasks simultaneously.

Capable of managing patient interactions and ensuring a smooth clinic experience.

Provided direct PA support to the doctor by managing daily schedules, coordinating appointments, and ensuring efficient time management.. Maintained and monitored the doctor’s diary and patient bookings, prioritising urgent matters and minimising scheduling conflicts.. Managed professional correspondence, including emails, calls, and internal communication with patients, suppliers, and medical staff.. Prepared and organised documents, reports, and patient files to support clinical and administrative decision-making.. Handled confidential medical and business information with a high level of discretion and compliance with data protection standards.. Acted as the primary point of contact for patients and stakeholders, ensuring professional representation of the practice.. Supported office operations through filing, data capturing, record updates, and system maintenance.. Assisted in improving office workflow by streamlining appointment processes and administrative procedures.. Coordinated follow-ups, reminders, and communication to ensure smooth daily operations and continuity of care.