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Welcome to CazVid!
Contacto
Competencias
Experiencia demostrada en Troubleshooting.
Experiencia demostrada en Customer Support.
Experiencia demostrada en Microsoft Office Suite.
Educacion
Idiomas
Experiencia
Customer Service & Technical Support Representative
Delivered exceptional customer service and technical support for Verizon Wireless clients., Diagnosed and resolved devices, network, and connectivity issues with patience and professionalism., Built rapport with customers, ensuring a positive experience and trust., Managed inquiries regarding billing, plans, and device features.
Back Office Representative
Managed back-office operations, maintaining accuracy and efficiency., Provided technical and administrative support to team members and clients, resolving issues promptly.
Technical Support Representative
Assisted customers with technical issues related to hardware, software, and network connectivity., Demonstrated patience and strong communication skills to explain complex solutions clearly., Ensured high levels of customer satisfaction through empathetic and effective support.
Customer Service & Technical Support for Cable & Internet
Provided technical support for cable boxes, internet connections, and signal troubleshooting., Developed strong connections with customers, ensuring clear communication and effective problem resolution.
Sales Representative
Developed client relationships and increased sales., Maintained excellent customer service standards, focusing more on support and connection-building.