Manoj is a dynamic General Manager with over 25 years of expertise in hospitality, operations, and business transformation. Skilled in P&L management, guest experience, and strategic growth, he has successfully led hotels, catering businesses, and clubs to achieve significant revenue and market positioning improvements.
Proficient in managing profit and loss statements to maximize ROI and operational profitability.
Extensive experience in managing large-scale hospitality and resort operations across multiple locations.
Skilled in reviving underperforming units and implementing strategic transformations for growth.
Focused on enhancing guest satisfaction and loyalty through targeted engagement initiatives.
Experienced in developing marketing strategies to strengthen brand presence and drive revenue.
Hotel Hampton
Leading complete hotel operations with full P&L accountability. Driving revenue growth, operational efficiency, and market positioning
Toast Catering
Managed premium corporate catering operations and large-scale events. Improved margins through process optimization and cost control
Prochef
Established and operated a cloud kitchen venture. Managed end-to-end operations including menu engineering and delivery logistics
Hotel The Oasis
Turned around loss-making unit to achieve 35%+ GOP. Increased revenue from ₹1.6 Cr to ₹2.5 Cr. Strengthened banquet-led revenue model and UHNI clientele
Etlantis Club
Commissioned project from scratch; achieved 800+ memberships within 1 year. Managed additional operations for Hotel Vasant Palace, Mussoorie
Royal Caribbean Cruise
Led guest engagement, loyalty programs, and onboard events. Improved retention and ancillary revenue through targeted initiatives
Club Mahindra Holidays
Managed multi-location resort operations (Manali, Binsar, Goa)
Sterling Holiday Resorts Ltd.
Established SOPs, Systems, and operational efficiencies
MBA
Bachelor in Hotel Management
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