Manolito - Back Office

Demonstrated experience with Email & Calendar Management.

Demonstrated experience with Appointment Scheduling.

Demonstrated experience with Data Entry & CRM Management.

Demonstrated experience with Microsoft office.

Demonstrated experience with Google Workspace.

Processed and maintained business records with accuracy and attention to detail. Verified and updated customer and operational information in internal databases. Organized documents and ensured timely completion of administrative tasks. Handled confidential information while following company policies and procedures

Entered, reviewed, and updated large volumes of autonomous vehicle data with a high level of accuracy. Validated and labeled data to support AI and machine learning systems for self-driving vehicle operations. Performed quality assurance checks to identify and correct data inconsistencies. Maintained organized digital records while meeting strict productivity and accuracy targets

Diagnosed and resolved customer technical issues through effective troubleshooting. Assisted customers with product and service inquiries, delivering timely solutions. Documented support cases and maintained accurate service records. Escalated complex technical concerns to appropriate teams when necessary. Delivered professional customer service while meeting quality standards

Verified sales transactions to ensure accuracy and compliance with company guidelines. Reviewed customer information and supporting documentation before order approval. Identified discrepancies and resolved issues to minimize processing errors. Maintained detailed validation records and supported quality assurance efforts. Worked closely with internal teams to ensure smooth and accurate sales processing