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Manuel
Customer service
Video currículum
Customer service
Looking for a night shift
Contacto
Altamira, Tamaulipas, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Providing support and solutions to customers in telecom, retention, and collections environments.
Technical SupportIntermediate
Assisting customers with technical issues related to telecom services.
Communication SkillsAdvanced
Effectively communicating technical and billing information to diverse clientele.
Problem SolvingIntermediate
Resolving customer complaints and technical issues efficiently.
Role ManagementIntermediate
Managing multiple responsibilities including retention campaigns and collections.
Resumen
Experienced customer service specialist with over 14 years in telecom, collections, and tech support, currently employed at Privacy Experience (AT&T).
Logros Clave
- Over 14 years of experience in customer service roles within the telecom industry.
- Current position involves handling AT&T retention, collections, and technical support processes.
- Consistent employment demonstrating dedicated expertise and role progression in customer service.
Habilidades
Customer ServiceTechnical SupportCommunication SkillsProblem SolvingRole Management
Publicado en CazVid - 3 jul 2025