Experienced in providing multilingual support in airline, logistics, and corporate environments. Skilled in customer service, sales support, and pricing management, with a strong technical background.
Handled inbound calls and email communications for airline and logistics clients, resolving inquiries effectively.
Assisted sales teams by responding to customer inquiries and maintaining sales-related information systems.
Managed international pricing processes including discounts and product setup across US and EU markets.
Provided specialized support for transport and logistics software, troubleshooting and assisting users.
GETCOM AVIANCA
Provide commercial and services information of Avianca Airline, through inbound calls. (On Site)
TB World Agency
Provide commercial and services information of different airlines, make and sell travel plans around the world. (On Site)
SOLVO Global
HR administrative assistant in charge of personnel-related administrative tasks. Supporting the HR department for different companies around the US in duties like hiring, rehiring and updating information in different required platforms. (Remote/On Site)
RAM BPO - Magaya USA
Technical and specialized support for users and companies related to the transport and logistic software (Magaya Supply Chain) through inbound calls and emails. (On Site)
Flight Attendant
Systems Technician
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Supported HR functions such as hiring, re-hiring, and data updating for multiple companies across US.
POLY HP (Américas BPS)
Provide assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related databases. (Remote)
HP (Américas BPS)
Manage internal pricing processes including discounts and product setup to ensure accuracy across international markets (US & EU). (Remote)
