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M

Mapaseka

Sales Representative

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Customer EngagementAdvanced

Effectively communicated and built trust with clients to understand needs and deliver tailored solutions.

Sales ProcessAdvanced

Managed end-to-end sales activities including needs analysis, presentation, and closing deals in insurance and product sales.

CRM and Relationship ManagementIntermediate

Utilized CRM tools to track customer interactions and enhance long-term client relationships.

Communication SkillsAdvanced

Delivered clear, persuasive communication to engage customers, resolve issues, and promote products remotely.

Remote Customer ServiceIntermediate

Provided timely support and product promotion through outbound and inbound calls while working remotely.

Educación

Higher certificate
UNIVERSITY OF SOUTH AFRICA
Completed 2019/11
Paralegal Certificate
BOSTON CITY CAMPUS AND BUSINESS COLLEGE
Completed 2017/06

Resumen

Dynamic sales professional with over 3 years of experience in insurance, financial services, and customer support roles. Skilled in client engagement, needs analysis, and driving sales growth. Adept at remote communication and building lasting customer relationships using excellent communication...

Logros Clave

  • Consistently met or exceeded sales targets across roles, contributing to team revenue growth.
  • Engaged with diverse clients to identify needs and provide tailored solutions, enhancing customer satisfaction.
  • Collaborated with cross-functional teams to achieve sales objectives and improve service delivery.

Experiencia

Sales Representative

AVBOB MUTUAL SOCIETY
2021/01 - 2021/12

Utilized excellent communication and interpersonal skills to engage with clients, identify their needs, and provide tailored solutions to meet their funeral insurance and financial planning requirements., Conducted needs analysis and presented personalized insurance plans to clients, resulting in...

Call center agent

FIDELITY ADT
2022/02 - 2024/03

Responded to customer enquiries and resolved issues in a timely and professional manner., Introduced the products to new customers, utilized excellent communication skills to engage with customers and drive sales growth., Collaborated with cross-functional teams to achieve sales targets and...

Call Center operator

UNEATUS INTERNATIONAL COMPANY
2024/03 - 2025/03

Worked remotely as a call center agent, making outbound calls to customers to promote products and services., Built trust with customers through active listening and effective communication., Consistently met or exceeded sales targets and performance metrics.

Habilidades

Customer EngagementSales ProcessCRM and Relationship ManagementCommunication SkillsRemote Customer Service
Publicado en CazVid - 17 may 2026
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