María - Customer Experience Specialist with 3+ years in UX and education

Utilized communication skills to support users, students, and teams in various roles.

Applied knowledge of UX/UI principles in supporting student learning and designing user interactions.

Handled administrative tasks, event organization, and project coordination across roles.

Managed live broadcasts and technical controls at Radio Única 91.3.

Taught music in bilingual settings with pedagogical activities in the educational sector.

Provided support to users and internal teams, Designed user experiences that facilitated interaction and improved customer satisfaction.

Accompanied and provided support to students in their learning process, Addressed their inquiries, Monitored projects, Coordinated with teachers.

Managed administrative tasks and communication, Coordinated with internal and external teams, Helped organize events and produce materials.

Hosted live programs and was responsible for their production, Managed technical controls and daily broadcasts, Managed payments and administrative tasks.

Taught music in a bilingual setting, Created pedagogical activities that promoted motivation and interaction among students.