Experienced in digital marketing, content creation, customer service, and logistics coordination. Skilled at managing brand campaigns, client relationships, and operational logistics to optimize performance and satisfaction.
Designed and executed digital marketing strategies, campaigns, and content calendars across digital platforms.
Managed diverse customer accounts, ensuring high service quality, timely responses, and issue resolution.
Coordinated shipments, negotiated freight rates, and maintained operational documentation to ensure timely deliveries.
Developed creative concepts including mood-boards and scripts, leading marketing campaigns for brand engagement.
DIROMA HONDURAS - LIVESTOCK
Acted as the primary point of contact for assigned brands, ensuring seamless communication and strict alignment with established brand guidelines and quality control standards., Served as an interpreter, supporting interactions between regional farmers and supplier., Developed and executed monthly...
Charger Logistics
Managed escalations, time-sensitive inquiries, and complex multi-step operational tasks as the primary point of contact for clients., Supervised personnel and drivers supporting regional import and export operations, ensuring compliance with schedules, procedures, and service standards., Managed...
Charger Logistics
Managed daily scheduling coordination for urgent shipments, ensuring real-time communication between clients, carriers, and internal teams for international shipments., Designed and implemented monitoring and control strategies to improve shipment visibility, reduce delays, and maintain compliance...
B.A.
Science & Humanities Studies
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