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M

Marco

Medical Interpreter with 6+ years of experience in healthcare communication

Contacto

Victoria de Durango, Durango, Mexico
Disponible en CazVid
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Competencias

Medical InterpretationAdvanced

Delivered interpretation services in medical and customer service contexts, adhering to confidentiality and accuracy standards.

Cultural SensitivityExpert

Facilitated culturally sensitive communication between patients and healthcare providers in diverse settings.

Communication SkillsAdvanced

Handled complex calls with patience and empathy while conveying medical and customer service information accurately.

Operations ManagementIntermediate

Managed tourism company functions, coordinated services, and optimized resource allocation to ensure high-quality service.

Educación

Mechanical Engineering
Universidad Autónoma España de Durango
Completed 2022
Medical Interpretation Training English-Spanish
Language Line Solutions & AMN Language Services
Completed 2023
High School Diploma
Career Academic and Technical Academy
Completed 2012

Resumen

Experienced interpreter with a strong background in healthcare communication, cultural sensitivity, and operations management, committed to facilitating accurate and compassionate interactions.

Logros Clave

  • Provided remote medical interpretation for various healthcare consultations, ensuring clear communication
  • Acted as a cultural liaison between Spanish-speaking patients and healthcare providers to improve understanding
  • Managed all aspects of tourism operations, ensuring seamless service delivery and customer satisfaction

Experiencia

Medical Interpreter

Voyce Global
2023 - 2025

Provide remote medical interpretation for consultations, nurse-patient interactions, and customer service, ensuring clear and accurate communication., Facilitate seamless interaction between patients and healthcare providers by accurately conveying medical information with cultural sensitivity., Uphold professional standards, adhering to industry best practices, confidentiality regulations, and ethical guidelines in medical interpretation.

Medical Interpreter

AMN Language Services / EPL MCR S.A. de C.V.
2019 - 2023

Delivered high-quality video interpretation services during medical consultations and customer service interactions, ensuring clear and precise communication., Acted as a liaison between Spanish-speaking patients and healthcare providers in the U.S., enhancing understanding and improving patient care., Maintained strict adherence to confidentiality protocols and accuracy standards, ensuring the integrity of sensitive medical information and delivering reliable interpretations.

President of the Oversight Council and General Operations Manager

Turismo Bayacora S.P.R. de R.L.
2021 - Present

Oversee and manage all aspects of the company’s tourism operations, ensuring seamless execution and high-quality service delivery., Strategically allocate resources and coordinate services to optimize customer satisfaction, driving an exceptional overall experience.

Habilidades

Medical InterpretationCultural SensitivityCommunication SkillsOperations Management
Publicado en CazVid - 3 jul 2025
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