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Customer Service & Sales Agent with 4+ years of client relations experience
Provided customer assistance and managed client relations, demonstrating resilience under pressure.
Participated in sales activities including sales training, call qualification, and payment collection.
Communicated effectively with clients through calls to ensure customer satisfaction and payment processing.
Addressed client inquiries and resolved issues related to payments and account questions.
Experienced in client relations, customer service, and sales with a focus on effective communication and relationship building.
We developed a strong relationship with the clients through excellent customer service with quick followup calls
Answering general questions., Connecting on a one on one with the clients arranging payment plans and taking payments from clients.