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Marco
Call center agent
Video currículum
Call center agent
I been working in the call center industry for the past decade.
Contacto
Ciudad de México, Ciudad de México, México
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided assistance and support to customers, handling inquiries and resolving issues.
Sales & RetentionIntermediate
Engaged in sales and retention efforts for both individual consumers and business clients.
Collections & CreditIntermediate
Performed credit and collections tasks within call center environments.
Communication SkillsAdvanced
Utilized verbal communication in inbound and outbound calls to ensure customer engagement.
Resumen
Experienced call center agent with a decade of diverse roles in customer support, sales, credit, and collections, seeking new opportunities.
Logros Clave
- Served in call centers for a total of 10 years, demonstrating long-term commitment.
- Gained experience in both retention, credit, collections, and sales roles across B2C and B2B sectors.
- Contributed to teams in both inbound and outbound customer service operations over multiple roles.
Habilidades
Customer ServiceSales & RetentionCollections & CreditCommunication Skills
Publicado en CazVid - 3 jul 2025