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M

Marco

IT Support & Interpretation Specialist with 5+ years in diverse roles

Contacto

Puerto Vallarta, Jalisco, Mexico
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Competencias

Medical InterpretationIntermediate

Performed live medical interpretation between patients and health professionals, ensuring accurate communication.

Team CollaborationAdvanced

Worked with cross-functional teams in production and service environments to ensure safety, quality, and customer satisfaction.

Technical SupportIntermediate

Utilized various database programs, sales systems, and office software to support operational tasks.

Event Service & HospitalityIntermediate

Provided food service, hosting, and team support at restaurants, private dinners, and events.

Language SkillsExpert

Bilingual in Spanish and English, enabling fluent communication in diverse professional settings.

Educacion

Bachelor of Science
MSU
Completed Fall 2016
Bachelor of Science
FRCC
Completed Fall 2013
3-year Bible DIPLOMA
Faith Bible Institute
Completed Graduated in 2012

Idiomas

Spanishnative
EnglishC2

Resumen

Experienced in IT support, medical interpretation, production, and customer service with a demonstrated ability to adapt and excel in diverse roles.

Logros Clave

  • Provided medical interpretation via live video calls, facilitating effective communication between patients and health professionals.
  • Collaborated with production leaders to ensure safety, quality, and lean standards while maintaining real-time tracking of turbine blades.
  • Led development workshops for various business clients, enhancing their strategic planning and operational efficiency.

Experiencia

Co-founder

HHPV
2022 - Present

Bilingual IT Support Technician

Bravada
October 2022 - May 2023

VRI Interpreter

DATAMARK de México, SA de CV
June 2021 - March 2022

Medical interpretation on live video calls between patients and health professionals.

Sales

DP360CRM
January 2021 - May 2021

Production

Vestas Blades
June 2018 - September 2019

Production worker of electric turbines in the finishing department., As a night dispatcher, I worked collaboratively with production leaders to ensure: Safety, Quality and Lean Standards. Keeping a 24-hour up-to-date track of every wing in the factory, relying heavily on Excel.

Intern

Pivot
2017 - 2018

Facilitated development workshops for: businesses, companies, brands, start-ups, etc.

Supervising Agent

AIL; Correa Agency
2014

Life insurance agent, as a supervisor I hired and trained co-workers while they obtained their own licenses.

Administrative Assistant

RHHS Inc.
2011 - 2013

Collaborate with the nurse manager, other leaders in the office, and various physician offices to coordinate patient care., Consolidation and audit of clinical records and patient databases to ensure compliance with laws and regulations.

Bilingual tour guide

Jet’s Private Boat Tours
January 2023 - Present

In charge of the groups having fun, learning about the beautiful nature of the bay, and enjoying a safe trip.

Mesero

ADMINISTRADORA DE CLUBES DE PLAYA PUNTA MITA SA DE CV
JULIO - DICIEMBRE 2023

Mesero, Front, Back y Food Runner en playa, restaurante y eventos de Punta Mita.

Habilidades

Medical InterpretationTeam CollaborationTechnical SupportEvent Service & HospitalityLanguage Skills
Publicado en CazVid - 17 may 2026
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