Dedicated customer service and backoffice specialist with over 5 years of experience in call centers and support roles. Skilled in process optimization, team collaboration, and client relations to drive operational excellence.
Exceptional ability to address customer needs, resolve issues, and enhance client satisfaction.
Skilled in managing administrative tasks, data management, and operational workflows.
Effective in supporting team functions and ensuring smooth operational flow.
Proficient in verbal and written communication, facilitating clear interactions with clients and colleagues.
Center Source
Quantica BPO
Colombian outsourcing solutions (cos)
Sutherland Global Services
Commercial management and telemarketing in call center
Commercial Technician
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