Mard - Office Admin

Demonstrated experience with Records Management.

Demonstrated experience with Database Management.

Demonstrated experience with Microsoft Office.

Demonstrated experience with Google Workspace.

Demonstrated experience with Sales operations support.

Led the Sales Support function, ensuring accurate and efficient day-to-day office operations across records and reporting. Identified workflow gaps and recommended process improvements to strengthen data integrity, reporting accuracy, and overall office efficiency. Prepared reports, dashboards, and forecasts in Excel and HubSpot with a high level of accuracy and precision, supporting performance monitoring

Collaborated with Sales, Marketing, and Support teams to strengthen data-driven, accurate reporting and documentation processes. Monitored pipeline activity and company/contact records in HubSpot CRM, ensuring database accuracy and integrity. Prepared detailed reports and documentation for senior stakeholders, supporting informed decision-making

Partnered with the Head of Sales Development on research and stakeholder engagement/coordination. Built and maintained strong working relationships with internal and external stakeholders to support business needs and coordination. Tracked outreach performance, pipeline activity, and conversion metrics with a strict focus on data accuracy

Researched, verified, and qualified new business records through outbound and inbound channels. Utilized HubSpot and other tools to research, verify, and maintain accurate transaction and contact records. Developed data-driven strategies for identifying and validating new business opportunities

Researched and maintained company profiles, contacts, and deal records in HubSpot CRM database. Tracked activity and engagement, maintaining accurate and up-to-date records. Verified and followed up on assigned records to ensure completeness and reliability of data