Maria - Microfinance Analyst with Customer Service and Call Center Experience
Resumen
Experienced in operational and financial roles within microfinance and call center environments, focusing on client service and risk management.
Video Resume
Logros Clave
- Gained hands-on experience in handling financial operations and risk management in a microfinance environment
Habilidades
Applied financial analysis, risk management, and customer service skills in microfinance and call center roles.
Provided client support and managed customer interactions in a telecobranza and call center setting.
Utilized financial software tools to assist in financial analysis and reporting tasks.
Supported operational workflows in programs related to financial services and telecobranza.
Idiomas
Experiencia
Asesora de cobranza
SYNERJOY BPO S.A.S
Asesora de Operaciones en Telecobranza y Call Center
Operario de máquinas de coser: fileteadora y precilladora
ICONCAP
Educacion
SERVICIO NACIONAL DE APRENDIZAJE SENA
Técnico en Servicios y Operaciones Microfinancieras
Universidad Tecnológica de Bolívar Utb
Análisis de datos
Fundacion Carlos Slim
Manejo higiénico de alimentos
SENA
Desarrollo de habilidades digitales para la gestión de la información
SENA
Desarrollo de habilidades digitales para experiencias seguras en línea
SENA
Desarrollo de habilidades cognitivas en procesos de lecto-escritura
I.E Manuel Atencia Ordoñez
Bachiller Académico