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M

María

Multifunctional professional with diverse skills in marketing and customer service

Contacto

Mexico City, Mexico City, Mexico
Disponible en CazVid
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Competencias

CommunicationIntermediate

Facilitated clear communication and social interactions in customer service and team settings

Graphic DesignIntermediate

Utilized Adobe Illustrator and Photoshop for logo creation and visual content development

Customer ServiceIntermediate

Handled calls and chats, managing customer retention and conflict resolution

Office Software ProficiencyAdvanced

Skilled in Word, Excel, PowerPoint for documentation, presentations, and data management

Team ManagementIntermediate

Supervised art department and coordinated team activities at Liks.co

Educación

Primary Certificate
Colegio Moderno Tepeyac
Completed 2012
High School Certificate
Colegio Moderno Tepeyac
Completed 2015
High School Certificate and Bachelor's degree on Graphic Design
Instituto Tecnológico del Ángel
Completed 2018
Centro Eleia, Actividades Psicológicas
2018

Idiomas

EnglishAdvanced

Resumen

Versatile professional experienced in marketing, graphic design, and customer support. Skilled in communication, team coordination, and technical tools, with a focus on delivering quality results across diverse roles.

Logros Clave

  • Managed publicity, logo design, and photography at Liks.co, overseeing art department and team coordination
  • Handled customer retention and sales campaigns, de-escalating calls and providing support via phone and chat
  • Developed proficiency in graphic design and office tools, contributing to creative and operational tasks

Experiencia

Multifunctional staff

Liks.co
2016 - 2019

In charge of the publicity, Logo design, Photography, Team manager, In charge of art department

Customer Service Representative

Do it Right
2022 - 2024

Worked as customer service representative, Handled campaigns such as Retention and Sales, Experience in de-escalating calls, Took calls over phone and chat

Habilidades

CommunicationGraphic DesignCustomer ServiceOffice Software ProficiencyTeam Management
Publicado en CazVid - 3 jul 2025
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