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M

M

Secretary with operational support and customer service in municipal sector

Contacto

Jinotepe, Carazo Department, Nicaragua
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Competencias

Administrative SupportIntermediate

Managed daily administrative tasks such as filing, record keeping, and document organization.

Customer ServiceIntermediate

Provided assistance to customers inquiring about payments and municipal services.

Record ManagementIntermediate

Maintained and organized payment logs and departmental documents to improve process efficiency.

Communication SkillsIntermediate

Handled phone calls and communicated effectively with department clients and staff.

Educación

Political Science and International Relations
American University (UAM) – Managua, Nicaragua
Completed Expected Graduation July 2025
Kaiser University
Completed 2019
High School Diploma
Instituto Manuel Hernández Martínez – Jinotepe, Carazo
Completed 2019

Idiomas

SpanishBilingual
EnglishBilingual

Resumen

Experienced secretary providing administrative and customer support in municipal operations, with a focus on process organization and client assistance.

Logros Clave

  • Provided administrative support in the collections department at City Hall of Jinotepe
  • Assisted individuals with inquiries about payments and municipal services
  • Helped streamline the collections process by organizing documents and updating payment logs

Experiencia

Secretary – Collections Department

City Hall of Jinotepe
2023 - 2024

Provided administrative support in the collections department, managing daily tasks such as filing, answering phone calls, and maintaining records., Delivered customer service, assisting individuals with inquiries about payments and municipal services., Helped streamline the collections process by organizing documents and updating payment logs.

Habilidades

Administrative SupportCustomer ServiceRecord ManagementCommunication Skills
Publicado en CazVid - 3 jul 2025
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