Experienced administrative professional with a background supporting legal and retail operations, skilled in documentation management, customer service, and inventory control.
Handled legal documentation processes for multiple lawyers, ensuring timely processing and record-keeping.
Provided support to customers, managing interactions to ensure satisfaction and retention.
Tracked and managed inventory for a retail store, reducing shortages and streamlining restocking processes.
Handled scheduling, documentation, email, and invoice management using various digital tools.
Independent Lawyers
Managed legal documentation and procedures for 3+ independent lawyers, ensuring timely processing., Managed meeting scheduling and coordination, ensuring smooth workflow., Processed 100+ legal transactions, including payments, stamps, and official document submissions., Tracked and retrieved legal files in public institutions, ensuring accurate record-keeping.
27 de Abril Grocery Shop
Provided customer support to an average of 60+ customers per day, ensuring high satisfaction., Managed and tracked an inventory of 350+ products, reducing shortages by 20%., Processed daily transactions, ensuring accuracy and security in cash management., Developed an inventory tracking system that streamlined stock counting and cost estimation, making restocking 3× faster and improving accuracy.
High School Diploma
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Proficient in Microsoft Office, Google Workspace, Notion, and remote collaboration tools.